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Hours and Locations

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Helpdesk Hours

206 MSB
Sunday Closed Closed
Monday Office Hours: Closed
Phone/Email: 7 AM - 10 PM
Tuesday Office Hours: Closed
Phone/Email: 7 AM - 10 PM
Wednesday Office Hours: Closed
Phone/Email: 7 AM - 10 PM
Thursday Office Hours: Closed
Phone/Email: 7 AM - 10 PM
Friday Office Hours: Closed
Phone/Email: 7 AM - 10 PM
Saturday Office Hours: Closed
Phone/Email: 10 AM - 6 PM

** ITS will be closed on the following days:
November 25-29, 2020 - Closed in observance of Thanksgiving
December 23, 2020, through January 3rd, 2021 - Holiday Break

Computer Labs

206 MSB
3153 WSW
205 FH
2nd Floor
Riverfront Lab*
Sunday Closed Closed Closed 24/7 for Residents
Monday Closed 7 am - 6 pm Closed 24/7 for Residents
Tuesday Closed 7 am - 7:30 pm Closed 24/7 for Residents
Wednesday Closed 7 am - 7 pm Closed 24/7 for Residents
Thursday Closed 7 am - 5:30 pm Closed 24/7 for Residents
Friday Closed 7 am - 5pm Closed 24/7 for Residents
Saturday Closed Closed Closed 24/7 for Residents

*** Special hours for the vulnerable population, Monday & Thursday 8 am - 10 am
For the Thompson Library lab hours please visit,

Lab Locations On Campus

  • 206 Murchie Science Building
    • Closed for Fall 2020
    • Helpdesk Technicians Available
  • 205 French Hall
    • Closed for Fall 2020
    • This lab is not staffed
    • Mcard is required for access
  • 3153 William S. White Building
    • Card swipe accessible any time WSW is open.
  • 2nd Floor Riverfront
    • 24/7 for Riverfront Residents
  • Frances Willson Thompson Library
    • All 3 floors of the library house computers and printers.
    • Computers are available any time the library is open.
  • Northbank Center Cafe
    • Located in the basement of the Northbank Center near the cafe
    • Open during NBC normal business hours

Lab Rules of Conduct

  • Helpdesk consultants are available to assist with basic computer problems.
  • Absolutely NO CELL PHONE Conversations in the Computer Labs
  • NO Food or Drinks are allowed in the Computer Labs
  • Keep your passwords to yourself
    (Change your password right away if you think someone else may know it.)
  • Do not save your work to the hard drive (This includes the desktop) - use your H: drive, Google Drive, or another storage device.
  • Collaborative work and quiet conversations are allowed
    (Please be considerate. Refrain from loud talking, laughter, or music.)
  • All children must be accompanied by a parent and are prohibited from using any University computer equipment.
  • During high demand for lab machines, there will be no personal or recreational uses of equipment (This ensures that students have an opportunity to access the computers for coursework.)
  • Helpdesk technicians are NOT allowed to tutor.  Assignment related questions should be directed to your Instructor
ITS Computer lab patrons are required to comply with the University’s Proper Use Policy along with the Lab Rules of Conduct. Helpdesk consultants have responsibility for enforcing these rules and will notify lab users if they are in violation. Failure to comply with these rules may result in removal from the labs, loss of computing privileges, disciplinary review, or other disciplinary action.

**Please notify the Helpdesk if you feel that any of these rules are being violated.**

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