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Adobe Creative Cloud

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Intended Audience

This Quicknote is intended for current faculty, staff, and students who would like to utilize the various Adobe products. Unfortunately, at this time Alumni and retirees are not able to utilize this service.

Requirements

This Quicknote requires that you be a current employee or student with the University of Michigan. If you wish to install all of the programs within this suite you will need approximately 30 GB's of free hard drive space.


How to install Adobe on a university owned computer?

  1. Open the Windows search bar in the lower left hand corner
  2. Type "Software Center"
  3. Then click Adobe Creative Cloud
  4. Then click Install
*Please note: that this requires you to restart your computer after it has been installed.


How can I install this on my personal device?

  1. First you will need to Download Creative Cloud from Adobe.
  2. Prior to using the Creative Cloud tool for the first time, see How to Log In to Adobe Products.
    1. Log in with your uniqname@umich.edu and current password
    2. *Please note: that if you are already logged into a non-UMICH Google account this may cause an issue. You will want log out of this account and log in with your UMICH account to create a better flow in your install experience.
  3. This will then download a Creative Cloud installer
  4. Run the installer from where it is downloaded
  5. Click continue on the prompt which will then open an authorization page in your default internet browser
  6. You will need to log in with your uniqname@umich.edu and click Continue again
  7. It will then take you to the web login screen
  8. Log in with your uniqname@umich.edu and current password
  9. You will then need to sign in with Duo to finalize the log in
  10. This will then direct you back to the installer and inform you it can begin the installation process
  11. You can then go back to the installer and click Start Installing
  12. Once that has completed follow the onscreen directions to install the program you require

Troubleshooting

If you have any questions or experience any issues with using Adobe Creative Cloud, please contact the ITS Helpdesk for assistance.

Locations: 206 Murchie Science Building or 3174 William S. White Building
Phone: (810) 762-3123 (Option 1)
Email: flint.its.support@umich.edu




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